Privacy Policy
1. Introduction
At Tecnow Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, and protect your data when you use our website and services.
2. Information We Collect
-
Personal Information: Name, email address, phone number, shipping address, payment details, and other information you provide during the account registration and checkout process.
-
Technical Information: IP address, browser type, device information, and browsing behavior collected through cookies and similar technologies.
-
Transaction Information: Details of your purchases, order history, and communication with our customer service team.
3. How We Use Your Information
-
Order Processing: To process and fulfill your orders, manage payments, and provide order updates.
-
Customer Service: To respond to your inquiries, provide support, and improve our customer service.
-
Marketing: To send you promotional offers, newsletters, and other marketing communications (with your consent).
-
Site Improvement: To analyze website usage and improve our site functionality and user experience.
-
Security: To prevent fraud, protect our website and users, and comply with legal obligations.
4. Information Sharing and Disclosure
-
Service Providers: We may share your information with third-party service providers who assist us with order fulfillment, payment processing, marketing, and website maintenance. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
-
Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena or court order.
-
Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new owner.
5. Data Security
We implement a variety of security measures to protect your personal information:
-
Encryption: Secure Socket Layer (SSL) technology is used to encrypt sensitive information during transmission.
-
Access Controls: Restricted access to personal information to authorized personnel only.
-
Regular Audits: Periodic security reviews to identify and address potential vulnerabilities.
6. Your Rights
You have the right to:
-
Access: Request a copy of the personal information we hold about you.
-
Correction: Request corrections to inaccurate or incomplete personal information.
-
Deletion: Request the deletion of your personal information, subject to legal and contractual restrictions.
-
Opt-Out: Unsubscribe from marketing communications at any time by following the opt-out instructions in our emails or contacting us directly.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and collect information about website usage. You can control the use of cookies through your browser settings. For more details, please refer to our [Cookie Policy].
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
-
-
Email: tecnowsolution@gmail.com
-
Phone: + 91 9080718661
-