Tecnow Solutions uses  ANJANI Couriers or ST COurier as their delivery partner also we have tied up with other partners like Delivery and others. On confirmation of the order by the customer, Tecnow Solutions shall deliver the products to the location specified by the customer within 7-10 working days with respective lr copy shared to customer email id emailed,if not received still can conduct our customer care for update . The cost of the delivery shall be borne by Customer.The Customer shall be present at the location at the time of delivery agreed between Tecnow Solutions and the customer. In case the customer is unavailable at the time of delivery the Customer shall appoint a representative (give an authorization letter) for taking delivery of the Products and the same shall be communicated to Tecnow Solutions  prior to the delivery. The representative shall provide a copy of his/her ID proof and authorization letter from the Customer to the delivery personnel assigned by Tecnow Solutions. In case the Customer is not present or has not assigned a representative for taking delivery, at the location and a second delivery attempt is required, Tecnow Solutions shall charge an extra delivery cost to the Customer. The Customer shall ensure the entry of delivery vehicles inside the premises where the delivery location is situated and ensure that prior permission is obtained for the use of the elevator of the building, for delivery of the Products to the location.